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'Information overload' creating new paradigm between advisers and clients: WEF

Clients are infinitely more informed in the digital age, but that doesn't necessarily mean they know how to discern the useful information from the misleading....

Surging appetite for episodic advice validates government's DBFO plan

The government's plan to offer more flexibility around simple and scoped advice dovetails well with the advice format consumers prefer, according to new...

'But for' compensation stoush brews between the FAAA and AFCA

AFCA stands by the use of its "But for" methodology to calculate compensation payments, despite the FAAA's protestations. Clients will get paid what they lost,...

New class of advisers limited to prudentially regulated products: Jones

Most of what Jones announced was already known, including a new class of advice. But a few key elements – related to adviser education, product limitations...

Shield Master Fund investigation has ASIC worried about adviser 'professional judgement'

"I wish I could say this is an isolated example," Kirkland said, explaining the regulator's concern about a small cohort of advisers who transfer client funds...

‘So much wrong’ with CSLR, but Treasury not inclined to act

The industry has little chance of fighting through the legislative backlog and getting immediate wholesale change made to the ill-designed CSLR. There are...

What advisers want the new class of advisers to look like

The likely advent of a new class of 'simple' advice providers will reshape the industry ecosystem. According to FAAA members, there are four key issues that...

AI in advice a matter of how, not if: Complii

Advice groups may still be grappling with the best use cases for artificial intelligence tools, but the ones that aren't at least trying are at risk of being...

Investor trust in financial advice building at home and abroad

Consumer trust isn't something to be taken for granted, but reports from the UK, US and here at home are all pointing towards an uplift in trust levels around...

'Inefficiencies' the number one block to increasing advice practice profitability

There are significant tailwinds behind the financial advice industry at the moment, but some major obstacles are still preventing advice practices from taking...

'Reflect and reconsider': ASIC chair calls for complexity cull

The legislative threads surrounding financial services "look less like an elegant tapestry and more like a painting by Jackson Pollock", the ASIC chair said,...

'Pivotal moment' as greenwashing overtakes returns as key ESG concern

Amidst a healthy uptick in investment returns and consumer confidence, the ESG sector is coming to grips with increasing concern about greenwashing, which has...

Discovery and documentation the keys to sound compliance

While advisers and their licensees place most of their compliance eggs in the SOA basket, the real focus should remain on more robust client discovery and...

Jones announces immediate change to 'complex and confusing' CDR framework

Despite its potential and the massive investment behind it, the Consumer Data Right has had little impact due to a host of factors. Frustrated with its low...