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Brilliant Investment Thinking by Advisers for Advisers.
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Why client segmentation breaks, and how to build one that lasts

Most client segmentation models fall apart within eighteen months. Four practice scenarios show why revenue-based sorting fails, how cost-to-serve pricing...

Outsource, automate or keep human: the three-way sort every advice practice needs to run

Most advice practices never deliberately decide what to outsource, automate or keep in-house. This guide sets out a working test for outsourcing for financial...

How growth turns Code of Ethics gaps into liability

The financial adviser Code of Ethics gaps that stay hidden at a small scale turn into live risks the moment a practice hires its next adviser, acquires a...

Can compliance culture survive when the rules never stop multiplying?

Regulation keeps growing, but a strong compliance culture does not have to crush morale or drain the people delivering advice. Here's how firms protect...

When does financial advice get its own chief AI officer?

Two in three Australian organisations expect to appoint a chief AI officer by 2027. For most advice practices, that corporate curve barely applies. Here is who...

The seven marks of a senior adviser that tenure alone cannot guarantee

The step from adviser to senior adviser is not simply a tenure reward. Firms make that decision deliberately, and the expectations go well beyond client...

Offshoring vs onshoring vs automation: what lifts practice efficiency?

Offshoring, onshoring and automation all promise relief, but each one only works with the right conditions in place. Here's how advisers can choose the lever...

Good faith disclosure does not guarantee whistleblower protection

Whistleblower protection for financial advisers is not as automatic as many assume. Disclosing misconduct to a professional body carries no statutory cover,...

The client isn’t in the room, but the ethics are

A financial advice practice sale is more than a commercial exercise. Without genuine cultural alignment and thorough due diligence, no earn-out or transition...

Segmentation: the cure for financial adviser burnout

Adviser numbers keep falling while client books keep growing, and financial adviser burnout is the result. Segmentation isn't a retreat from care, it's the...

The wrong retention structure can cost you your best adviser, or your exit

Profit share rewards this year's performance. Phantom equity rewards the value an adviser helped build over years. Timeline decides which one fits. Pick wrong...

How to build an advice talent pipeline when the profession is shrinking

Australia's adviser workforce has nearly halved since the Hayne Royal Commission. Demand for advice has never been stronger. The firms that actively build...

The succession gap most advice firms discover at exactly the wrong moment

Australia's advice industry is consolidating fast, and buyers grow more selective by the quarter. For practice owners without a succession plan, the exit...

Viridian combines $5.5 billion investment arms under Infinity brand

Managed accounts in Australia have surged past $292 billion. Viridian's new Infinity brand is betting it can serve every client on an adviser's books, from a...